Mediating Effects of Self-efficacy on the relation between Ethical Commitment and Quality of Services of Home-Visiting Caregivers

Abstract

This study aims to provide the basic data for the development of intervention programs that could improve the service quality of caregivers, by understanding the relation between ethical commitment and service quality of home-visiting caregivers, and also verifying the mediating effects of self-efficacy on their relation. As a descriptive research, this study collected data from total 81 caregivers by visiting three home-visit care centers for the elderly in D metropolitan city. Using the SPSS Win 25.0 program, the collected data was analyzed through the frequency, percentage, mean, standard deviation, Pearson correlational coefficients, multiple linear regression, and Sobel test. In the results of verifying the mediating effects of self-efficacy of caregivers, in step1, the ethical commitment had significant effects on self-efficacy(β=.59). In step2, the ethical commitment had significant effects on quality of services (β=.26). In step3, the self-efficacy had positive effects on quality of services (β=.27), which showed 11.6% explanatory power. The self-efficacy showed the complete mediating effects on the relation between ethical commitment and quality of services (Z=2.11, p=.035). To improve the quality of services of home-visiting caregivers, it would be necessary to develop a nursing intervention program that could improve their ethical commitment, by considering the self-efficacy.