The Effect of Workload Perception and Occupation Stress on Medical Error Attitudes in Primary Health Care in Jeddah at Saudi Arabia 2023

Abstract

Background

      Despite global efforts, medical errors continue to pose a serious challenge to patient safety. Medication errors are defined as „any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional, patient, or consumer,‟ which may also result in considerable economic burdens,  between the need for medical error disclosure as a key tool for error prevention and the fear of disclosures' negative threats, medical staff are confronted with challenges and barriers to disclosing and reporting medical errors .Medication administration errors are a common cause of harm and death in the primary health care sector. These errors not only compromise patient safety but also cost a lot of money around the world. Medical staff must report medication administration errors so that healthcare systems can identify the causes and take preventative measures, the errors made intentionally or unintentionally threaten a human's life. The suspension of practices, knowledge and skill deficiency of healthcare employees, wrong practices, intense workload, inadequacy in patient care and communication between team members spring from medical staff.

 Aim of the study: To assessment the effect of workload perception and occupation stress on medical error attitudes in primary health care in Jeddah at Saudi Arabia 2023.

 Method: This study is a cross sectional descriptive study. This study was conducted between November to December 2023, conducted among the study population constitutes the medical staff in primary health care registered in Jeddah City. Our study 200 participant from medical staff.  

Results: shows that most of the participants (59.0%) were in the age group(19-30) years, majority of them female (82.0%), the marital status most of participants married were(66.0%), level of education the majority of participant are postgraduate were (58.0%) regarding taking official leave the majority of participant answer Yes were(91.0%) while No were(9.0%), regarding economic level the majority of participant are 10,000 to 30,000  were(50.0%) while <10,000  were(15.0%) but the >31,000were (35.0%) .

Conclusion. The current study concluded that empowering the studied medical staff by implementing the instructional guidelines had a positive effect on their perceived barriers regarding medical error disclosure.  Raising medical staff awareness regarding medical error disclosure, in addition to incorporating them into ongoing in-service training programs at different health care settings.